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FedEx Office Ship Center

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Cupertino, United States

local.fedex.com
Shipping and mailing service· Business center· Office supply store· Poster store· Shipping service· Sign shop· Fax service· Packaging supply store· Print shop· Shredding service

FedEx Office Ship Center Reviews | Rating 2.8 out of 5 stars (8 reviews)

FedEx Office Ship Center is located in Cupertino, United States on 10061 S De Anza Blvd. FedEx Office Ship Center is rated 2.8 out of 5 in the category shipping and mailing service in United States.

Address

10061 S De Anza Blvd

Price range

$$

Phone

+1 4082534568

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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A

Annie Qu

Drop a big size package at this center today and the service staff reject to accept it because of the package is too big. And told us rule is rule they can’t do anything. We know the rule, but at least you should help customer to figure out how to resolve the issue, not only tell them you can’t accept it because of the rule! This is not the right way to do business!

B

Blake Xu

I gave one star since there is not lower option, they did not accept my package and gave me wrong info about which store would accept mine

J

jyogafitness _/\\_

First experience was like Groundhog Day, only stuck in the first day of work. Receipt printed didn’t even have the tracking number although they “pointed it out”. Had to go back for a reprint. Second transaction was incomprehensible rudeness. “Like I said” is not something you say when you work customer service. I would give zero stars if the survey allowed. I would go 20 minutes out of my way to avoid this place, and suggest you do the same.

F

Frank

Really nice service! The lady helped me to print the label and take a photo. Really appreciate it!

S

Sam Liu

Customer service Simone was very rude, lazy and incapable. I went to this office to pick up package. She gave me a package that had a wrong name AND a wrong tracking number. I pointed that out to her and she just shrugged it off and said that the package had not arrived. I pointed out the email saying that the package was ready for pick up, she just rudely claimed that she looked everywhere and that was nothing else she could do and that the email was wrong and I should go home and wait. I insisted that she checked again and she finally found my package. She said the Chinese last names look similar and so she could not tell who. I was very offended and pointed out how lazy and incapable she was. She yelled at me back. So I would report her to the management. This kind of behavior should not be tolerated.

B

Byron N

Customer service provided by Katrin at this location is the best compare to any of the other locations I have used.

S

Stacy Dickinson

All I can say is fire Ashley. She’s rude and short with customers. She acts like everyone should know how to do everything. Her tone is horrible and she directed an elderly man to make copies on a machine that he told her he didn’t know how to use. I helped him when he asked her and she couldn’t be bothered. If this wasn’t on the way to where I was headed I would never go there or refer anyone. Terrible for such a busy area.

H

Haya Gaviola

Customer service at this location is horrible. They’re unwilling to help customers who need help with printing or shipping items.

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