Narre Warren, Australia
Shop 2144/25-55 Overland Dr
N/A
+61385821658
Very interesting store for the unusual gift & mind boggling science. They did move to a smaller shop so you have to look around more thoroughly. Staff is amazing & helpful
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Our visit to the Fountain Gate store today was fantastic. The girl Bec who served us was the most helpful caring sales assistant I have come across in a long time. She made my shopping experience with two children so much easier and all three of us walked out very happy!
Excellent customer service from Nicole. We were given a telescope for Christmas, one which Australian geographic didn’t stock. We didn’t have a clue how to use this thing. Nicole quickly explained on how to use it in a friendly and welcoming manner. Thanks Nicole now we can look at the moon :)
Absolutely the most awful retailer I have ever dealt with. Purchased the most expensive telescope the have, the Celestron 130. Does not work! Tried it three separate times, waiting for a completely cloudless night. Finally it found Saturn which appeared as a white dot! It failed to find any other programed planets. Took it back and was told I was past the 28 day refund period. It took them four weeks to tell me the manufacturer said all was working fine. Could not even get store credit. Off to VCAT we go! What a terrible organisation to deal with, from start to finish.
Absolutely disgusting customer service!! Questioned a misleading sale price and was given a very bad attitude from both sale's ladies. Will not be going back to that store which is a shame as we love this shop!! Customer service needs a review in this shop!!
Very helpful and friendly staff.
Great for gifts for all ages
Absolutely terrible; horrific customer service and rude staff members. I do not recommend for anyone to enter this store. I would rate this 0 stars if it were possible, improvements in staff are necessary!
Deli
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