N/A
+441900821998
Very disappointed customer experience! Cyclewise have a ‘customer is guilty until proven innocent’ attitude regarding a fault or possible manufacturing defect on one of their cycles. Offered me an unrealistic option of the customer posting the defective component to them, so it could be sent to the manufacture (shimano) for analysis! I bought a new replacement component for 18! Hard to believe I’d have such a terrible experience with a company that didn’t want to entertain a possible fault with one of their products and instead argue that I must have damaged the component for something that was such low value? Cyclewise.. good at supplying a cycle.. Bad if anything should go wrong!
like
Superb service. Bike repaired really efficiently and at a very reasonable price. Great people to deal with.
We have cycled on touring bikes for the last 30 years and were keen to continue cycle touring and to have the freedom to go where we liked - we like the mountains and we realised to continue to do this we needed ebikes. The staff at Cyclewise gave us good advice and we road tested a couple of bikes before deciding on Cube bikes. We wanted quite a bit of modification - handlebars reducing etc. Cyclewise did all this and have continued to give us excellent service over the past 10 months. The staff are always welcoming, friendly and helpful. We can highly recommend Cyclewise.
very helpful cycle shop go above and beyond to help really happy with there service five *
Great staff great shop. These guys just can't do enough for you. So much knowledge. Would never use another shop.
Deli
The best companies in the category 'Deli'