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Zero communication from the company about orders placed and not received. 100s of people in the same situation and when you dare to try and communicate with the company on their Facebook page, they remove all the comments and block you from commenting again. What a great way to make your business look good, just simply delete anything negative posted about it. You may get away with stealing people's money for a short while Daisy Maison but it will never last.
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Ordered a few weeks before Christmas, item came with crease marks all over, asked for a replacement which was sent and wrapped believing the details were correct like the first one. Opened on Christmas Day as it was a gift and the date of birth was wrong on one of the names, I felt so embarrassed giving this as a gift with an error like that. Looked back and the first one was correct so the replacement was clearly rushed and not checked. I’ve emailed twice now with no response, my mother is so disappointed and I can’t even correct this for her. A gift with all her grandchildren’s names and date of births on but one of them is incorrect, such a shame! My aim is to support and understand more small business’s in 2021 but being ignored like this really puts me off. So disappointed.
This is a great little independent gift shop, it is NOT the Daisy Maison from Facebook who make the glass and pebble pictures and who have let so many people down, this little shop have no connection to them at all. Everyone leaving a review here for the WRONG business should check the details of the business they are reviewing and remove it from here and post under the correct business. An innocent business is being slated here sadly.
I ordered this as a birthday present I was a bit worried at first because it took a little longer to arrive, but after I emailed which I can say was answered straight away explaining due to covid restrictions things were taking a little longer! (Totally understandable) I received a beautiful picture for my daughter in law i would recommend this company to any one and definitely be buying again thank you Daisy Mason x
Shocking! I placed an order with the view of 7/10 delivery so would be in time for Xmas. Been 2 weeks and not even a email today at it’s in production. I have emailed and no reply, I messaged via Facebook and received a reply, fobbing me off, left it a couple more days and still no dispatch email, so emailed again and asked for a refund to which o was then blocked on social media!!! I am now going through my bank for my money back. How people can do this is beyond me
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