Bonnyrigg, United Kingdom
109-111 High St
N/A
+44 1313703999
Toilets
Wheelchair-accessible toilet
Think this is my 6th time on the phone, been on que position 1 for at least half hour, not helpful in the slightest
like
Have used this practice for 12 years, in recent years it has gone down hill, due to difficulties getting appointed, Several doctors not taking notes of health issues making stories up about patient that is so untrue. There was a serious problem with receptionist for a while, seems to be rectified and much improved. I only trust one doctor, no faith in the rest, not only my opinion, spoke with several patients who are not happy with this practice. Another practice is needed between Rosewell,Bonnyrigg due to the demands, more & more people moving into the are. I fully understand that doctors are under a huge amount of stress due to demands from amount of patients they have to see. This should not fall back in patients receiving bad attitude from some doctors. All patients should be treated with dignity and respect.
Poor poor service. Was waiting over a week for a call back. Had to contact surgery 8 times and still no further forward. Lack of communication.
Phone always engaged and once you get through exceptionally long waiting times for appointment.
Have to say one of best medical practice in Midlothian.
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