Dallas, United States
7750 Lyndon B Johnson Fwy
N/A
+14696201841
My father lives at Windsor Senior Living. He was definitely hesitant to move into assisted living, but the Windsor has helped so much. The staff is incredibly helpful and kind, especially Bennie who has gone above and beyond many times to be friendly and caring towards my dad. The rooms are nice and fairly spacious. The sense of community has been wonderful for my dad and he has thrived being able to build relationships with the other residents and staff. Things have been difficult for everyone (not just the Windsor) during COVID, but Bennie and the rest of the staff have been working hard to keep the residents as safe and comfortable as possible during this time. My father regularly enjoys the food made by the staff, bingo with the other residents, and other events at the facility. They make holiday events and other special games throughout the year which is so fun for the residents. They also are careful to consider the safety of the residents, having visitors sign in and sign out when they come to visit. I would absolutely recommend the Windsor to others, and am very thankful for how the staff has taken care of my father.
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Bennie and the staff are a great group of people who truly cares for the community which ensures that you or your loved ones will be well taken care of!
Everything on the website is a lie. The residents had no proper eating area for over a year due to renovations of only the lobby - to make look like a luxury place . They had a makeshift eating area for a few months before covid . Other than that , now they are keeping them in there rooms and only smokers and residents with dogs allowed out. They started the week with three cases of covid , last time they disclosed 13 on Wednesday June 24 .Now they won’t say or release our family member ,even the we provided documents. The Managment Benny there should be fired and will be I’m sure ,after all this .
I wanted to take a moment to comment on the AMAZING service received by the Windsor staff. Although all of the staff has been very friendly…..Jackie Johnson has been over the top! She is just wonderful and has taken my 92 year old Aunt under her wing. My aunt just moved in this month and she feels so pampered and special. The apartment selected was not ready yet…so of course she was provided a guest suite expecting to be there for 2-3 weeks at least…. but Windsor had her apartment ready in less than a week. Totally Amazing. She has been accommodated in every way and hasn’t had to lift a finger for anything. What a great Senior living place. I can honestly say that the Windsor is a wonderful place and I’ll be referring constantly.
A great fit for my Dad, who has dementia but is otherwise outgoing and spry. Lots of activities. Great atmosphere. (Used to be a luxury hotel, and that vibe continues.) Staff is friendly and upbeat. Remarkably affordable.
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