Daly City, United States
1440 Southgate Ave Ste 2
N/A
+1 6509922986
Toilets
Wheelchair-accessible toilet
The only reason I am giving them a 1 is the phlebotomist was great. I made an appointment so I could sit in my car until they were ready for me. They texted me and told me to come in. When he asked for my lab order I tried to say I had to go get it in the car. He kept interrupting me and said he had it and to sit down. I waited 15 minutes and asked how backed up were the appointments. He said oh you have an appointment? He then said he didn’t have my order. I went out to the car and gave it to him. I sat for 15 more minutes. He said that they had pulled my order for someone else! Patient confidentiality breach! No apologies. I waited five more minutes and then was called. At no time did they clean the touch screen that people were using. I called them to talk to someone to report what happened. No one has called me in two weeks. Don’t use this lab! It is a dangerous place in this day and age.
like
No one ever answers the phone. Really strange there
This is the second time I visit this Labcorp office, first time was a regular service, this time not so much. The reception staff was professional and polite. As for the collection staff, the technician was professional but I was surprise about the methods he used to draw my blood. He snapped on my vein a few times to get the blood going, to the point of starting to get sore. After that, he didn't use a butterfly to hold the syringe in place to exchange blood collection tubes, he just used his hand to hold the syringe. Once the blood drawing process was done, instead of using a band-aid, he put a large piece of blue kinesiology-type tape to wrap the cotton in my arm to hold the blood from the puncture. I never got a bruise from drawing blood before, but I did this time. It has been a couple days I collect my blood and my arm still has an awful bruise. The facility is old and the restroom is a shared facility with other businesses. I would expect a little more privacy and exclusive restroom for collections. I am definitely not visiting this place again.
Really bad place. I won’t go again. They should be shut down
Employees on cell phones, elderly man walks in and they tell him to use an electronic check in, the guy cant even hear and the employees just seem annoyed and miserable.
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