Daly City, United States
44 Serramonte Center
N/A
+1 6509928404
Getting Rx: The optometrist that assisted me was wonderful. She was informative, kind, and organized. I gave the staff my glasses to clean and replace my lenses. When I gave my glasses they took the original case. Picking up my glasses: - the glasses were still droopy cat eyes - they never cleaned the frames - they never returned my original glasses case - they bent my glasses - the employee was defensive and didn’t apologize on behalf of the company for my experience - she didn’t even ask me to put them on so she could adjust them - all I got was a “call the manager, we can’t do anything, we send things to our lab in Kentucky” Trust me, if you want to feel like a valued customer do not go to Daly City where no one cares about your vision experience.
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Best to go in person or call the phone number with all your information ready. I have insurance as well as Wife's making it double. I used both insurance and qualified for two sets of glasses. Young Eye Doctor I can tell he cares a lot for your health and financial state. If you go in person you can get a feel of the service and if it's not your atmosphere just walk the Mall and enjoy the rest of your time there. Best thing about SSE they make the glasses on site.
FYI: the asian filipina lady said you can’t go in and look for eyeglasses without your prescription ready.
It was my first time picking out glasses, and they answered all hundred of questions patiently. Very attentive as I tried on every frame possible in the store. Thank you for helping a newbie! Would recommend.
They have always been amazing. They have assisted my son and me for about ten years.
Awesome place been coming here for years. Rachel in particular has been very helpful. She tries harder in my opinion
One of the most informative eye exams that I've had! Dr. Chen has great bedside manners and is a very patient doctor. Although the equipment is not the latest, Dr. Chen makes up for everything. He's earned himself a loyal customer.
Dr Chen is a very patient and caring doctor. Most through exam I've ever had and I don't feel rushed at all. Definitely will return here!
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