Daly City, United States
35 Escuela Dr
N/A
+16507559515
I cannot be more please I came from another place that was inhumane I've been this is my third place for me I'm 70 years old very alert recovering from back surgery they have been spectacular caring clean neat comes to me as soon as possible kind loving and caring the only thing that I have to be on top of things is because they have Chucks very rough hard they need to invest in the softer ones all they use is hard rags I made them use bedsheets could not stand the roughness I had a terrible issue with the bed the vendor that they use and they went way way out of their way to replace my mattress and went to a new vendor. What is it about the food I am Italian I love the cook know the food is not great here or they give you huge amounts and it's always something on the tray you can eat the other thing is you can always ask her some thing else cottage cheese fruit sandwiches the kitchen will accommodate you and is actually the best food that I've had in all three places..One thing else I'd like to share because I took care of my girlfriend dying of cancer nobody took care of her better than we did turning her etc. etc. believe me she was never alone one minute she was in her own house when you're on comfort care and your body is breaking down no matter what you do sometimes you have bedsores no fault to anyone.
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Its been a little over 5 months since I've stayed here. I do appreciate the staff with helping me with my recovery from bilateral knee replacement surgery. They were extremely helpful with my daily needs. Also with my emergencies such as having a nurse nearby when I was feeling ill and the nurses aides helping with changing the sheets to my bed. Although the food could've been better I'm just happy for their help.
My mom is admitted here and I’m not happy for the way they treat my mom. The way they change my mom diaper or the way they touch her,very roughly and the way they talk to my mom. It’s not with care at all. My mom is here so she can be taken care of with care and dignity but it seems like the employee doesn’t do it very well. And they told someone in my family that my sister can’t video chat with my mom.my sister is in the Philippines and she is very concern with my mom that’s the only communication they have.
My grandma was admitted here for comfort care, last friday. Before Kaiser sent her here, they checked her for bed sores, and ensured that they turned her every two hours. So, she had no bed sores when she arrived. My mother asked the nurses here, to make sure they turned my grandma every two hours. Like any patient in my grandma condition, they are supposed to do this. We visited everyday since she was admitted but, not even a full week, we discovered a small bedsore, and a huge bedsore on my grandmothers back! They hadn't turned her at all, and they actually tried to hide it, so that we wouldn't notice it. My aunt, who isn't even a nurse or had training to be one, had to show the nurses how to turn my grandma....unbelievable! We are taking my grandma home, for hospice care. I have friends who are in the med field, and some are CNA's, and they have heard not to good things about this place. If you have relatives here, make sure you visit often, this place is run pretty third world!
My Father passed here 6/15/18 2 days before Father's Day. My Mother keep asking staff if they can lower the roomates TV volume down so my Father can rest nothing done struggled to sleep with loud tv . We ask the Doctor many times to lower his feeding but the Doctor denied our request and keep pumping the dosage and my Mom felt my Father's stomach getting bigger and hard . My Father had sections of his intestines removed what Doctor force feeds a patient like this. My Father was sent here to recover without rest very loud roommate staff seem like they didn't care what my Mom requested . If we only new how this place ran we would've never came here. That Friday morning this place was full of staff lounging left to right where ever I looked. From 6am to close to noon we waited for the Corner to pick up my Father . These staff as many as they were at the front desk and hallway to hallway why did we have to wait so long ,and yes we we're waiting for them to take him ASAP. I wish the Doctor would've listen to my Mother's request to lower the feeding and lower the noise in his room . That Doctor and this place should be investigated for all the complaints and review's . The Doctor says the cause of DEATH WAS A HEART ATTACK. Do research before checking in here you might not check out. We had bad experience with Doctor , staff and Corner communication. Way over staff no help to our needs that day. 1 star place looked nice from outside , but never judge a book by it's cover go inside...........Parking sucks.
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