Darien, United States
2153 75th St
N/A
+1 7085793340
This is an excellent clinic. Staff is super friendly and accommodating. They were able to help me on the short notice and made this experience a very nice one. I highly recommend them!
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I brought my cat in for surgery on his paw. They did the tests to find out that he couldn't go under anesthesia or he wouldn't make it out. The doc convinced me to let her do it anyway with the guarantee that he would be just fine because the surgery was so fast. The next thing I knew they were calling me to tell me they killed my precious baby and they wanted to run my credit card for payment. They not only charged me for killing him but didnt even give me a discount or anything to make up for the incredible mistake that they made. They actually charged me to kill my baby. Stay away from this place if you want your pets to live. I wont be bringing anyone I love there again.
My husband and I just moved out to IL from AZ and went to a banfield a month ago in AZ where the doctor prescribed eye medication with 3 refills. We told them we were moving to IL and the doctor kindly reassured us that we would have no problems filling the prescription refills when we got to IL. Well.. we went into this banfield in Darien, and the doctor told us that “they’re not a pharmacy, and they would need to see our dog and build a relationship” before filling prescription that are on file.... After we spent all that money in AZ a month ago and having prescription refills on file? No thanks. I felt it was a very disappointing and rude experience. I guess it’s a good thing this location is closing soon. The front desk girls were super friendly though!
Love this place....everyone here has been so helpful with my dog. I rescued him as a sick puppy and now he is thriving! The puppy plan has covered all of his needs and then some! I also see people think they try to push the health plan but I requested the plan and I'm glad I did. I called several clinics in the area and everything my puppy needed would have far exceeded the price of the plan with all of the services it covers.
Staff and docs are wonderful! So caring of our little kitty!
They made me wait for about an hour before I could see the vet. The people here are more interested in selling you their pet wellness plans rather than provide service in a timely and efficient manner. Never again will I bring my pet here.
Went in on Feb 7, 2017 to inquire about prices for my cat with a sinus infection. The two "women" behind the counter acted like they wanted to be elsewhere. The one with the tattoos took down my number and told me the Vet, who was in surgery at the time, would call me back around 2:30pm. It's now Feb 10th and still no call back. Went back there to to inquire again and they both acted like they didn't know who I was and could not remember taking down my number nor could they produce my number. Not a good business practice especially when people's pet's health and well-being are at stake.
The doctors here try to get you to do more than is needed for your healthy pet.
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