Darien, United States
6818 Kingery Hwy
N/A
+1 6304552439
In-store shopping
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Loved this location!!! I scheduled an appointment after reading the great reviews. I came in at my scheduled time and they were amazing from start to finish. Very polite and friendly staff. They gave me an estimated time it would take for an oil change and tire inspection. I was so shocked that they performed the services in a faster time than they anticipated. I’m used to waiting hours and hours at a car shop, but Pep Boys in Darien had me out of the door in 40 minutes!!! It was truly a great experience and the main person working the front desk was very kind and professional and extended his well wishes on my travels out of state. I was very happy they were the ones who serviced me, I felt very safe on the road and made it to SC with zero issues. I would highly recommend this location. Especially as a young female, it is hard to find a shop that won’t pull one over on us. I’ve been to so many other shops that were not welcoming or the staff would tell me a thousand things are wrong (and then my dad or brother would inspect my new car and find no issues). That being said, it was SO refreshing to have services with this Pep Boys in Darien. Amazing staff, quick, trustworthy, and thorough (without the bs). Highly recommend!!! 11/10
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If I can give less Stars I would. Arrives 15 minutes before closing time doors were locked someone was on the phone and refuse to acknowledge that anybody was even at the door. No service required all I wanted to do is buy a windshield wiper. I wouldn't go to this place for anything you're better off at any other location or even Walmart!
Worse customer service or No customer service?Went on Sunday morning asking for an oil change. Stood there about half an hour but no one showed up in the front desk so I left. Technicians saw me but they could not care less.
Anytime you see this at any business just turn around and avoid the location completely. Trouble customer service. I would never spend a penny at this location. Strongly suggest firestone or midas
These guys will take care of you. Got 2 tires mounted the other day and was out in no time. Best prices around. The gentleman at the counter is knowledgeable and professional. Recommended.
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