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Hypocrites. They are sending their CEOs to my village to give people tickets for parking but they left their van parked on double yellows.
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Is the 3 time in row when the recycle bin was not collected and the truck stuff didn't put a note so we could know if something was put wrong in tge bin. Moreover their attitude was extremely rude and unhelpful when I nicely asked them why they won't collect it , shouting and telling that there are items that are not recyclable and they don't care if i should wait another 2 weeks to have this sorted as they could just put a note..
I called for a simple query regarding a parking meter which was out of service, I got given misleading information. The lady had no clue what I was going on about (she worked at the parking department but has NO idea how the machines work, maybe needs to leave her office and figure them out). My query was not resolved and she had an attitude as if I had disturbed her morning coffee. This is not the only encounter I have had with Dartford’s rude and arrogant staff in their offices. Maybe give them BASIC customer service training skills OR maybe give these jobs to people who would want to do it with a passion. Absolutely ridiculous.
I find there services and helpfulness and plightness are tops and there very good I can't falt them in any way they've been there for me and there patients also understanding are wounerful I send my regards to them all
Mrs Duffy was extremely rude on the phone
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