Dartmouth, Canada
221 Waverley Rd
N/A
+1 9024344475
Eastwing products were nothing but professional throughout the entire process of having our heat pump installed. They responded quickly to our request for a quote and the visit was conducted in a covid safe manner. The heat pumps were installed promptly and a thorough demonstration was given. I would recommend Eastwing products to anyone looking to have a heat pump installed.
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Connected with them through insurance to fix a defrost sensor on my heat pump. Technician didn't diagnose problem on initial service call even though I told him it wasn't defrosting properly and showed him a picture, he said it was working fine (it was 5 that day). Sent another picture the very next night and he immediately diagnosed the problem over the phone based solely on the new picture which looked exactly like the one he had already seen while at the house. Running into the same issue again, and they can't even tell me if there is warranty on the part they installed, and want to charge 100 just to come look, and then 75/hour for labour after that to fix again. Installing faulty parts and charging on each subsequent visit seems like a great business model, but its a no from me.
Absolutely fantastic! Honest, reliable, knowledgeable , professional. Highly recommend. Wish I could give more stars!
Poor quality, expensive spare parts and incompetent technicians. Ended up having another company come in an replace my HRV.
Very good service , has been around longer then any other hvac company , would recommended Eastwing to anyone
In October of 2018 I called to get a service on the heat pump at the house my friend had recently purchased on foreclosure. After verifying the address with Scott from Eastwing we were informed that they would not do any work on our heat pump unless we paid the previous owner's outstanding balance of over 1,200.00 from a service in 2016. The previous owner of the house is dead. When we informed Scott from Eastwing that the previous owner of the house is dead he reaffirmed that they would not service our unit unless we paid his outstanding balance. Disgusting. We got our unit serviced by a competitor and we are incredibly happy with them. If you are considering Eastwing for your HVAC needs I'd consider looking elsewhere.
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