Dartmouth, Canada
150 Colford Ave #109
N/A
+1 9024682324
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We went here looking for hinges for a new project at home but we were surprised to find so much more. Lots of ideas for home renovations around cabinets, drawers, shelves and related projects. knowledgeable and friendly staff. We’ll soon be back! Please give a thumbs up if you found this helpful.
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Always enjoy coming here. Great products and great service.
Richelieu has almost anything you could possibly want in the way of hardware and fittings, but good luck getting it. The showroom has tons of great stuff to peruse. There is no pricing on anything, and no way to look up a price or information on an item. The staff do not under any circumstances come out from behind their counter. If you have a question about something you saw, you have to wait in line and then try to point at the thing you were interested in to get an answer. You may find that you waited in line for the wrong department (there are no signs), and have to go wait in line again. There is always a lineup, just because there is so little information on the floor. Checkout takes a while because they have to take all of your information and print a full invoice in order to make a purchase. Best bet - know exactly (ultra-specifically) what you want before you go in. BTW, the website sucks also, so you can't easily use it to make a buying decision.
Colin has always went out of his way to help with my requests. Second to none
Communication with them was dreadful. Several mistakes were made because updated information and photos of what I wanted were not passed from the lady I spoke with to the counter cutters. When I had my countertop taken back for alteration I watched the pickup man drag it through the gravel busting up the end. Upon delivery of the finished product I found several gauges in the countertop, then he proceeded to complain saying this better be the last time he has to come down my way, and then bad mouthed the head staff of the company. Very unprofessional in dealing with clients and as a driver as well he was quite incompetent. I’ve had plenty of deliveries to my place with larger trucks and they never claimed that they didn’t “feel safe” parking on the side of the road. 15 feet further down and on the opposite side of the road is where a competent driver would have parked, not right on the sharp blond bend in the road.
Very professional and helpful. Some other reviewers fail to mention that Richelieu deals only with businesses, and will not make prices available to you unless registered with them.
Product selection and quality was intoxicating but prices were not apparent for anything. For me, this is a huge draw back considering the dramatic price range possibilities for these tours of items
Awesome customer service... ordered our countertops this morning and they were ready for pickup just a couple of hours later.... thanks so much Kim for making it happen!!!
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