Dartmouth, Canada
19 Norm Newman Dr
N/A
+1 9024074570
Wheelchair-accessible entrance
The vet tech was very rude and inconsiderate to the fact that I had to say goodbye to my beloved pet.. told me that I should've brought him in earlier and he would've been worth saving, which broke my heart even more given I had brought him in as soon as I found out he was sick.. however the vet was very kind, reassuring me that it in fact was not my fault and that guinea pigs hide their illnesses very well and that my guy was 7 and basically dying from old age.. but what that vet tech said really doesn't sit right with me.. try and learn some compassion, with the job you have you'd think she'd have some..
like
For several years we have brought our pets to Russell Lake Animal Hospital because of the professionalism of the staff, (Dr. Barkai, Lisamarie, Julia, the two Melissa's...) and the caring for their pets/clients needs. We had to begrudgingly allow our Milo to eternally rest and the compassion shown by all staff involved made the situation slightly easier. He has been with us for at least 15 years, which is well beyond his life expectancy. Milo had a good life with us and we enjoyed him being part of our lives, he will forever be missed. We would love to thank the Russell Lake Animal Hospital staff for their utmost care.
I see a lot of excellent reviews on here but I want to inform people of their rights. You have the right to request your prescription. When you buy your prescription here you are paying twice, as much, then simply going to a pharmacy of your choice. I was very recently charged twice for the very same issue. First time antibiotics, second time simple cream that was made up of the very same ingredients that you can purchase yourself, over the counter at any pharmacy. The office manager will try really hard to make excuses to try to justify being over charged because of what the FDA allows or doesn’t allow. One would have to assume that, if it’s sold over the counter, and safe for humans, it would be safe for pets, when it comes to treating skin issues.. I am extremely happy to say, I treated my own dog with over the counter cream and her dermatitis is beautiful healed. Be very careful, know your rights and don’t allow yourself to be over charged. If money is more important to a vet establishment then the well being of an animal then move on and find one that puts the well being of animals first....not the other way around...PS. I was actually fired from going here by the office manager, did you honestly think I would even consider paying you for any further services, once I realized and understood your greed.
I had a very poor experience with Russel Lake Animal Hospital the day that my pup passed. I would not recommend them as a vet, despite the other glowing reviews on this site. As a result, I am moving my remaining pet to another vet.
The people at Russell lake hospital were amazing with our dog Molson. Sadly today February 13th we had to have him put down . But they were very compassionate and so clear in explaing exactly what was going to happen step by step. I would recommend this place for your Fur babies 100% Thank you to the team at Russell Lake for helping us today and your kindness
I brought my two guinea pigs in today and RVT Christina was very knowledgable and helpful
Great vet, really caring, always following up and checking on my little guy.
Very thorough, and you can tell they care about animals!!
Deli
The best companies in the category 'Deli'