Debert, Canada
583 MacElmon Rd
N/A
+1 8005654396
Your technician Brian, was fantastic! I pointed out something not on his work order and he had no issues fixing it. He even noticed another issue and resolved that as well!!! He took the time to explain the different things to me and I really appreciated his efforts! Thank you
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We had Kohltech Window & Entrance Systems install glass dividers between booths in our restaurant. Very fast and friendly customer service - a great company to work with! The glass is clear and windows are sturdy. A great and safe addition to our restaurant. Highly recommend!
No keys came with the 2300. patio door. Kolher made the lumber store rep drive to Debert and come back with a blank set of keys which didn't work. Lumber store rep very graciously gave us a new lockset with new keys for free. Last Kohler product we buy.
We just built our new home with all Kohltech windows and doors and love them! We got black windows on the inside and get tons of great comments. Highly recommend.
We had an issue with our back door. Customer Service was friendly and understanding. The service technician was on time (early:) ) and very nice. Fixed the issue in moments! So, very knowledgeable and made me feel good about the situation. He complemented our contractor's work as well. We love the look of our new windows and doors. All the front windows and doors, along with 2 patio doors in the back-one with a window and the other with double doors-were replaced. I drew up the design we wanted. Home Hardware sent the specs to Kohltech and they made them! Thank you!
Terrible signage and direction for delivering trucks
I've been a customer of Kohltech (previously Kohler Windows) for almost 20 years. We started to use Kohltech in commercial construction projects becasue no other manufacturer was offering better value for the projects we had underway. In the construction industry, many builders see value in choosing Kohltech, so I wasn't surprised to see Kohltech windows in a house I bought later on. It turns out that Kohltech isn't in this business just for the initial sale, but the service 20 years later. You see, last week Kohltech stepped up yet again! One of my house windows started to fog up. These things are rare but can happen after time. I called Kohltech to have the window replaced. I couldn't be home at the time but I have one of those locks that can let people in, remotely. My house is currently for sale and we need to be ready for showings at a moment's notice. When the Kohltech service tech, Brian, called to say he'd stop by I couldn't be home. It turns out that I didn't need to be. I let Brian in and he went right to work. The window got replaced and you can't even tell that it's new. The big surprise was that there was no trace of Brian being there either. After Brian left, the house had a real estate agent visit. The place was spotless and the window looked great. Thanks for making lasting product and for the great service many years later. Well done, Brian. Well done, Kohltech!
Windows look good but we had several issues. Had a technician come out several times and he just kept wanting to blame my contractor. Finally a different tech came out and the issues were basically resolved. We spent thousands on new windows and doors and not once was there an apology offered. This went on for months during winter time. The house was cold. I would not recommend this company.
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