Penticton, Canada
2008 Main St
N/A
+1 2504928168
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Had a leak at my pump on Christmas day! I really needed a new seal between pump and heater. I thought no body will answer my call.... I called the service number on their website and a gal answered! I asked if the service truck had a pump seal in it as i would drive over to pick it up, not expecting anyone would want to drive over to open up the business Christmas day. Well yes they did have it, i drove over right away and picked it up, she didn't even want money but i insisted to pay. That saved me big time! was able to fix the leak avoiding loosing all the water and having a large headache to deal with later when businesses reopened 3 days later. That is Service! Went out of the way to help me. I already buy my spa supplies there and will continue to for sure
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Dan is very helpful, went out of way to help one of my client to fix their pool and educate them how to take care of the pool.
Gentleman that assisted us with basic pool questions seemed like he couldn’t be bothered and was rude and condescending. Treated us like we were idiots (we are certainly inexperienced where pools are concerned). Have gone elsewhere for a hot tub and pool supplies. Two other companies in town are amazing and very professional!
I just want to say i have dealt with many buisnesses and when it comes to bending over backwards Dan and Christine will make it happen if they can they are informative and on the ball as far as product and knowledge. i would not consider anyone else for my pool and spa needs. Thanks guys
When I think of Deckside the word honest always comes to mind. Dan and his crew provide excellent quality of work at a reasonable price plus always on time or communicate if there is a problem. Can't say enough good things about them!!
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