Delavan, United States
1741 Geneva St
$$
+1 2627280068
N/A
Toilets
Wheelchair-accessible toilet
I saw Dr. Wallace today who I have seen in the past and as always he was very thorough. He takes his time, explaining things to me and answers all my questions. When discussing the glasses that change to sun glasses he took me outside to show me how his glasses change to darker and then back inside to see them change back to normal. To me this was going above and beyond. I also saw Samantha, she checked me in and then helped me find a several options for glasses and kept the names on file so when I bring someone back in with me to make my final decision I don't have to try and remember and search through all their frames. She was very helpful and answered all my questions. I have always had great service by whoever has been helping me over the years. I highly recommend Shopko Optical in Delavan WI.
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Great customer service!!! Dr James Wallace and Mary are the BEST!! Always so friendly and professional. Have been coming since '99 when I first got glasses to them. Now with the social distancing and the mask, I am so glad they are taking care of our eyes while taking care of our health with all this. Thank you so much. I enjoy seeing both every year. Till next year God willing. God Bless
Great staff and excellent service. Very friendly and want what's best for the patient. They go above and beyond to make everything go smooth and to make sure everything is taken care of with or without insurance and handle any issues very promptly
My experience at the Delavan Shopko Optical, was friendly, timely and professional. The doctor was great and explained each task we had to complete and had a very gentle and caring demeanor. The opticians were friendly and professional, and were a huge help when picking out frames. Go get your eyes checked there! They’ll take care of you :)
Dr. Wallace is wonderful and I respect his professionalism. I would have given my experience 5 stars except that I had to listen to one of his technicians bad mouthing a co-worker while I waited for my eyes to dilate.
This was honestly my first time having an eye exam. I am 43. My vision is definitely changing. They were super helpful, caring, thorough, fast, and friendly. The whole process was way easier than I thought it would be. In 7 to 10 days I'l be back to seeing clearly! Thank you Shokpo Optical
All the employees are attentive and ready to help. We have gotten our exams here for years because they are the best. They have really upped the brand name frames too!
Mariah was amazing! I was in Lake Geneva on vacation and I had a contact emergency ....the kind where someone accidentally didn’t see your contact in hotel cup and took a drink lol... she was so nice and helped me get the contact I needed quickly so I could drive home!! Thank you thank you !
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