Denton, United States
201 S Interstate 35 E
N/A
+1 9403316995
FRIENDLY STAFF, RESPONDS TO HELP RIGHT AWAY. CLEAN UNITS, REASONABLY PRICED.
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I think that Jimmy was wonderful, especially dealing with my late payments all the way from New Jersey. Thank you for your flexibility this last month. I really appreciate you all looking after my storage unit the last year. Thank you all, and I will be back if I need to put stuff in storage again in DFW!! GIVE MA BOY JIMMY DAT RAISE!
I have always thought highly of U-Haul... until now! I rented a storage unit in March 2020, 1 1/2 weeks after I was fired from my job due to Covid-19. Curently, I have no home and all of my precious household goods are in storage. I went on line to pay my monthly and to my disbelief, my payment was increased by 19.25, which is a lot in my world. I have only had the unit for four months. I will be looking for a different unit that does not take advantage of their patrons!
Rent increases 20 every 9 months, there's rats and roaches finding their way through my stuff. I would give this a slightly better review for the staff, but the store manager is not willing to work with any customers and is more than happy to throw his employees under the bus if they try to work their system in order to make customers happy.
storage was safely locked and good customer service
Deli
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