Denver, United States
4975 Colorado Blvd
N/A
We purchased a \Hillsdale\ 10'X12' shed from Backyard Buildings and More, and the entire process was outstanding! We can/will recommend Backyard Buildings and More to all of our friends and family. Both the product (shed) and their customer service was/is excellent - start to finish. Additionally, we had the pleasure of working directly with Evan Faltys (Territory Manager) and he was very professional, courteous, and helpful - the consummate business professional!
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It was a great experience doing business with them. I bought a pre-assembled shed displayed at lowe's from them. It was a fairly simple transaction over the phone. 24 hours after the transaction the shed was delivered, in one piece, just the way it was displayed. The delivery crew was friendly, they went out of their way to make sure the shed was placed properly and the door opened the direction I needed it to. (They had to unload in the street, and spin the shed, and then reload it) to put it the way I wanted it. The whole process took less than 30 minutes. The office staff was super helpful and professional. Great job!
I originally left a poor review for backyard products but I am slightly responsible for some of it. There were critical flaws to the original installation and I thought I had forwarded pics to the office assistant but instead sent them to the office line. My text message was never sent back undelivered so I assumed the company just didn’t respond. That’s when the poor review happened. I forwarded the pics to a different number I had corresponded with pre install and got an immediate response. They had someone out the next day to address the issue. Things happen in construction and the difference between a bad company and a great company is how they respond and correct those issues. Once aware of the problem, Backyard Products really came through! Happy with my shed now :)
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