Depew, United States
3192 Walden Ave
N/A
+1 7166843124
Toilets
I've been a patient here for over a year. I've never worn contacts before but wanted to start so got them from here. The doctor was efficient in explaining the different types of contacts I can buy. I was terrified putting them in my eyes the first time, but the Optician who helped me was the nicest and most patient man ever!! It probably took me 20 minutes to get each contact in & out at the appointment, I had no clue what I was doing, but he was encouraging and pleasant the whole time while teaching me the safe and right way to do it, while never once getting the least bit frustrated I was taking so long. I was impressed with his patience!
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Very rare to find a doctor like C J ! knowledgeable, friendly and affordable ! Wide range of glasses , great service and prices.
I would rate this place a 0 if I could. The receptionist is extreamly rude. It takes forever to get an appointment and If you're upset about that they will just hang up on you! Never going here again and I would never reccomend this place to my friends or family. Worst customer service I have ever experienced in my life. If you want a good laugh call the receptionist and hear how miserable she is. They need to fire her all the other one star complaint are about her too if you hate your job lady, just quit!!!! What a joke mistaken for a business.
Really like this place, Doctor is great, optometrist is very helpful and nice. Unfortunately receptionist Rose either hates her job or just enjoys being rude to people. I have never had an enjoyable visit when she is working. Today was the last time I was going to deal with her attitude, and let her know how I felt. I am done with Shutz optical as long as she is an employee.
I have been to a few other optical places for glasses in the past. This is the best prescription I have had in a long time. Will be coming here from now on. The staff is friendly and knowledgeable.
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