Depew, United States
4900 Transit Rd Ste 300
N/A
+1 7166562000
Toilets
Wheelchair-accessible toilet
It disgusts me that I even have to write this but avoid this location and Massage Envy memberships in general at all costs. My wife signed up just over a year ago (before Covid). A month later we found out we were expecting our 2nd child and knew that she legally couldn't be massaged so she tried to freeze the membership. Oh boy was that an experience. A few months later after some back and forth it was frozen. Unfortunately, Matt the manager over there isn't aware how long a pregnancy lasts and requires you to re-freeze your account every 4 months because \they have no idea if you are actually pregnant or not\ (his exact words when I spoke with him on the phone). Point of the story is while we are out around 600 you don't have to be! Make the smart decision and spend your money with a locally owned massage therapist and not a chain where management has no connection to the real world.
like
The massage services were very good. However, do NOT get the membership that they will try to promote to you. I decided to sign up for it and at one point didn’t have enough time to use the services so I tried to cancel it. After refusing to work with me in cancelling my subscription, I halted payments for two months and afterwards I got a very threatening email I was going to be sent to collections. Being sent to collections by a massage parlor is an absolute joke so I repeat, do NOT join their membership program
Wonderful and clean spa! Had a great massage and excited to return. Very relaxing and comfortable.
Great staff, great massages. Felt very comfortable and relaxed
Staff working there are helpful. I have 20 sessions to use. Very difficult to get in, I was told by joying I would have status quo. I was able to get into another establishment same day. Why why??? Did ME lie?
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