Deposit, United States
139 Front St
N/A
+16074672117
Worst customer service I have ever experienced. My elderly mother has been calling for a delivery of propane for 3 weeks, she is now down to 2% in subzero temperatures. We call every day, even went to the White Haven branch, and get the same old story...it will be there tomorrow....yet it hasn't come in 3 weeks. the company should be ashamed of itself...elderly woman living alone who pays monthly on the budget program. Superior has no problem taking her money each month but won't deliver the product.
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This company was good before it was bought by superior plus. They suck you in with a good price and then in the middle of the contract that come up with a additional delivery service charge 9 dollars every time they deliver propane. then they want you to sign for a new fixed price contract early with high cost per unit. for two years first year I called and told them that they were higher than anyone else so they lowered it. This year they were 25 cents higher and i canceled then they come up with this 99 charge to pick up their tanks and 99 dollars for parts to pick up their tanks. They left the tanks in my yard for 8 weeks because their service tech was sick. i guess they only have one service tech do not deal with these people
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