Derby, United Kingdom
Suite 3, The Mill, Lodge Ln
N/A
+44 1332943818
I have recently taken on a tenancy with John German and I am very impressed with the level of support and how professional they are. They have gone the extra mile to make sure the property I have moved into was up to standard and also to ensure the process was smooth. Especially during these difficult times and being in a lockdown it didn't prevent nor hold my move back. I have had teething problems at the start of my tenancy but this is to be expected and the team are helping me sort these out and have responded to all my emails quickly and efficiently. A big shout out to Charlotte and Linda in the Derby letting agents, who have both been helpful, approachable, friendly and also professional. I can't thank them enough.
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I have been working mainly with Charlotte and Tracey. They are both extremely professional and knowledgeable. With so much legislation changing all the time, it's important to have the support of a competent estate agent with the legal documentation and John German proactively provides support with the legal side of renting. The feedback from our tenants interacting with John German is very positive too, they also enjoy the support John German is providing them. We've tried few agents in the past, John German have been the best by far out of all the agents we have tried so far. I am looking forward to working further with Charlotte and Tracey in particular and with John German in general.
Grateful for John German's help in moving in! Charlotte in particular was extremely helpful, very professional and quick to respond. We had a few issues getting incorrect details in the contracts sorted out, hence only four stars, but overall a very positive experience.
Charlotte is very professional and always listens .The new tenants were found very quickly, we had just enough time to clean and paint the whole house . This is the first time that we have ever had any money returned to us for cleaning and repairs . Well done Charlotte. Linda also deserves a mention as she is always there when we need her. Well done Linda.
Been tenants with John German a few years and they have always been great. More recently dealt with Anna over an emergency issue and the problem was resolved quick and easy with little distribution. Dealt with a number of lettings over the years and John German are hands down the best.
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