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Fantastic Service. I can't thank the team at Desjoyaux Pools in Guildford enough. From my initial enquiry to the final handover of my pool Clive and all at the Desjoyaux offices were professional and courteous throughout the process. The pool system is so very clever and the heating costs are incredibly low! Excellent job, thank you. Jo.
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Fantastic customer service. I only popped in when I was passing and they had lots of time for me, even though I could have been a time waster. Great office and pool displays. Ran by three brothers who clearley have a real passion for their industry. I would highly recommend.
Really helpful, knowledgeable staff. Dropped into their shop for the first time a few weeks ago for some pool chemicals and was given first class service and lots of useful advice regarding my pool. I will definitely be recommending them!
If I could give no stars I would. Awful company. Had been servicing our pool. I’m not a pool expert so I did not know if they were doing it right or wrong. That’s the companies job to know that. They seem to recruit amateurs. Staff turnover is constant as the staff have enough of customer complaints and end up leaving (staff member’s own words). They were pouring chlorine direct into my pool which caused the lining to wrinkle and split. And it should never had been done this way. This was confirmed by another professional pool company I took on. My tiles around the pool have been stained by chlorine disintegrating into the tiles from the constant spillage. Had been told on numerous occasions the boss will call me back but failed to do so. The lining is now going to cost me a lot of money thanks to desjoyaux pools Surrey. Not to mention they would continuously forget equipment and arrange to come back which would stop me from doing other things. Their equipment is constantly splitting or breaking. The whole servicing constantly cost me lots of money. The new company I am very happy with and not had any issues. P.s they make u buy several different products such as chlorine granules and algae liquid. When all you need is chlorine tablets that have the algae formula already in them.
Great Service. I was amazed at just how quickly everything took shape. Any questions I had were answered by the excellent customer service team. The install team worked tirelessly even when the weather was agaist them. I'm very happy with my new pool. Thank you Guys.
Deli
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