Detroit, United States
9615 Grinnell Ave
N/A
+1 3135791869
Nick was awesome! Everyone my fiance dealt with was kind and helpful. Great experience overall! Thank you for your help guys:)
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My experience with Troy's Towing as of today. I got the chance to sit down with the owner of this company and that meeting was great. He really helped me with my situation and I really appreciate him for what he is doing for me during this time of frustration. Troy keep up the good work brother. It is always an honor to meet good people and be able to come to an agreement. Thanks
One of the Customer representatives is extremely rude, and nasty... wouldn't let me speak nor get my point across without over talking me. She should be retrained and reevaluated because a person like that doesn't bring happiness to a situation that a person has going on. Understand its not their problem to deal with they just give out the information. She should be more detailed to listening and understanding show some empathy! Thank God you have one person there when I called back who actually knows how to talk people correctly!
They get alot of their business from the police and they take advantage of that to the extreme. Knowing you need your vehicle, they charge insanely high fees and costs. My friend had his vehicle towed there after the police had it towed for expired registration and so he had to get it towed out. I live less than 3 miles away - they charged 100 just to tow it here. 100 for 3 miles? Just another way they take advantage of people, especially harsh during this drawn out economic crises. They don't care about their customers, forced or otherwise, and money is king. If you've had your vehicle towed their for whatever reason, I feel for you and I advise that if you have to get yours towed out, as well, you're better off getting another tow truck to pick it up.
Deli
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