Devens, United States
10 Andrews Pkwy
$$$
+19787723296
N/A
Bad hours, close at 5 when a lot of people, want something for their ride home. They have all their wracks broken down by 4 so they don’t have a selection in their final hour and have been closed by 4:45 before.
like
Not the best dunking location. Mobile orders are usually missing something and never have full supply of donuts and muffins
Go every morning on my break great employees and always are quick.
Typically a pleasurable experience quick and friendly.
Last night I went to this location for a coffee and I politely asked to use the bathroom (dashawn) a female that was working was extremely rude and decided to yell no you cant use our bathroom there was no need for the way she responded or the language that she used toward me she then laughed and said make a complaint I dont care she also wasnt wearing gloves so if covid is such a problem why no precautions for covid I nyself work at a dunkin myself I am the assistant manager so in my opinion this was unprofessional I am irate and will be contacting upper management to make sure that this is taken seriously thank you for your time
Overall Dunkin was accepted as the first coffee was made as quickly as the sun rises. Employees are able to repeat back to a customer and maintain a quicker pace than other in the same chain.
The front cashier Rhonda always gave the best customer service.
Front door was unlocked. Lights and music we're on. Inner door was locked. Signage said they were open. 3 cars waited 10 minutes at drive through, which was also lit. In addition aside from the sign on the highway unless you happen to be looking over your right shoulder at a shopping plaza a mile off the highway you would miss it. Go to other Dunkin' Donuts at other exits.
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