Dietikon, Switzerland
Zürcherstrasse 65
N/A
+41445452300
Really poor customers service. Ordered a bike unsure about the size, they assured us we could try the bike and if too big take the smaller one they had as test bike in the store. It took much longer than anticipated for the bike to arrive and we always had to contact the company ourselves to enquire. The repeatedly promised to get informed about the whereabouts of the bike and call back and didn't. When it finally arrived, it was too big, but they had already sold the test one they had in the store. We were attended by a friendly employee that however just started working there and couldn't answer our questions. The more senior person in the store just ignored us. They didn't try to find an alternative solution for us, suggest other options, advise us or even apologize. We asked them to check in other stores and managed to find one in the end.
like
Top E-Bike Shop.
Ich bin sehr zufrieden mit der Beratung von Remo dem Velomech in Dietikon. Ich merke das er sein Job versteht und eine ehrliche Beratung gibt. Ich werde auch in zukunft noch öfter zu ihm gehen.
Sehr freundliche und kompetente Beratung! Empfehlenswert ;)
Online Shop Lieferversprechen 2 mal nicht eingehalten. Die Bestellung wurde in Vereinbarung mit dem Telfonsupport annuliert. Eine Vorort Abholung im Shop (trotz Lagerbestand auf Website) hat nicht geklappt. Die 2 Punkte gebe ich weil die Bedienung freundlich war. Kleiner Tip an M-Way, wenn im Online Shop „nächster Arbeitstag“ als Liefertermin steht, muss verlass drauf sein...
Gute Beratung und tolle Fahrräder
schnelle Hilfe - gute Preise!
Deli
The best companies in the category 'Deli'