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Discovery Federal Credit Union

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Wyomissing, United States

discoveryfcu.org
Federal credit unionATMCredit union· Credit union· Federal credit union

Discovery Federal Credit Union Reviews | Rating 3.7 out of 5 stars (4 reviews)

Discovery Federal Credit Union is located in Wyomissing, United States on 2744 Century Blvd. Discovery Federal Credit Union is rated 3.7 out of 5 in the category federal credit unionatmcredit union in United States.

Address

2744 Century Blvd

Phone

+1 6103728010

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift

Offerings

Cash advance

Open hours

...
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Amy Rusak

I have been a member for years and never had a problem, until this week. I was notified by the fraud department that there were a number of questionable charges on my account. All charges were in fact fraud. My card was closed and I was told to contact the credit union directly to have a new card issued and to dispute the charges. Upon doing so, I have never felt so under valued as a customer. Since the charges were pending, I had to wait for them to post to my account, at which time I was told paperwork would be emailed to me to dispute the charges. I checked my account today and see everything posted so I called back, only to be told I have to contact the merchant and request a refund. I am a victim in this and I now have to set time aside to call a merchant (that has no phone # or customer care info) and request a refund to get my own money back. This is beyond acceptable.

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Lee Reinford

I'd give them a 5 Star rating! Other banks are very difficult to work with compared to them. I needed a home equity loan and other banks were difficult and wouldn't work with me. I contacted Discovery, was approved and closed in less than 2 weeks! Gretchen was great with excellent communication and very efficient! Don't go look anywhere else!

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Michael Stoner

most knowledgable and polite staff I have ever dealt with in a banking/loan company , and never on hold or transferred 10 times to talk to someone , THANK YOU !

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William Ellett

The staff has always tried us nice. Taken out loans over the years and a refi. They have been easy to deal with. Note: The fraud prevention can be a pain, but it has been well worth it. Saved me from overseas attacks/hacks, these feature is worth it's weight in gold. The down side, no access to the Debit card for a two weeks. This is an area for improvement :)

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