Edmonton, Canada
14243 23 Ave NW #14243
N/A
+17804830772
I am extremely disappointed in my experience at Dolce Soleil. I saw Kelsey for a haircut and tone, I showed her a photo of the colour I had chosen and she did not know to achieve it so she asked for an opinion from her co worker. Later on I realized she had put colour on my roots when I did not ask her to as I wanted my service to be a haircut and tone. My roots turned out golden orange, I was shocked as I did not want this. As well the tone I had asked for wasn’t the one I got, I could have purple shampoo my hair at home to achieve this colour. I was over charged for something I did not want. I then went in the day after for a fix now my roots are mousy brown, better than they were before but still not what I ever wanted. I called again to speak to the owner and he was extremely stern with me and said “clearly you don’t know what you want”. Then hung up when I was politely ending the call after being told I could not get a full refund. I would not suggest spending your money here.
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Friendly reception, even friendlier stylists and reasonably priced. I saw Ella on a whim looking for a new stylist and she was fantastic! Did exactly what I asked for. Would love to see her again next time.
Alanna is wonderful, super friendly and did an amazing job with my wax. Highly recommended!
Great prices and great employees. Got a color correction and hair cut and was done perfectly.
Kelsey is awesome! Always seems to cut my hair better than I had imagined! Staff is always friendly and it's very clean!
Angela was amazing. She made my experience so relaxing and enjoyable. My colour turned out beautifully. The staff were engaging and super friendly.
I called in earlier to ask if they carried Kevin Murphy hair gel and to see what time they would be open until because i would be going out of my way from work and was told 9:00pm as the posted hours of operation suggest. When i arrived at 8:16pm they were closed. Disappointing to say the least that i also confirmed with the gentlemen i spoke to on the phone. I guess the owners make too much money to stay open for their posted hours.
I see Darine for chemical peels and she's great. She is wonderful at explaining the whole process and what to expect and very thorough and professional.
Deli
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