Dordrecht, Netherlands
Laan der Verenigde Naties 363
N/A
+31 786511533
Poor cleaning, staff at minimim level. Some of them probably in training. The management of the Bastion should be ashamed for the price they charged and the prices asked. They suffer a drop in Client but instead to keep up the service in this difficult time they just capitalize... everything is a Covid-19 excuse, from the coffee machine that doesn't work to the room that is not ready in time.
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Very friendly staff. Especially receptionist Stein. Really helpful chap!
Staff don't ware masks or gloves if they help you or companion to your rom and go together with you in a elevator. Thes days with Covid-19 you can't do thid things anymore, i hope in the future we can run around again without mouthmaks , but hotel staff should leed by example. And don't walk around without a mouthmasks , period There was a precet arrangement made for me by the company where i had to do my course next day , with including diner and 2 soft drinks . Nobody said enything about a max amount of money i could spend on my dinner and when i checked out the next day i get a additional bill of 10 euro out of the blue. They should have said something when I checked in beforehand, not afterwards when i checked out . Sorry is my opinion
Good hotel, courteous and helpful staff, very good menu too.
Shockingly poor. I have never been made to feel more unwelcome in a hotel than I felt here. We arrived after a long day of travel to be told that the hotel could not accommodate our reserved group a meal in their restaurant. The hotel is quite isolated, so we asked if we could have pizza delivered instead, to which they agreed. When it arrived, the staff would not allow us to eat in the restaurant, or in the lobby, and insisted we take it our rooms - but also told us we couldn't have more than two people in any one room. I think they would have prefered if we ate our dinner in the parking lot. A terrible experience for our group, and one that will never be repeated.
Amazing service and great rooms!
Such a great staff and such a cosy and clean place. Thank you everyone. I really enjoyed my stay in Bastion Hotel. ️
This is the worst hotel I have ever been to, do not recommend, staff is extremely rude, horrible experience. I wish I could give zero stars. They can not accommodate for large groups, honestly too many things went wrong to list.
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