Dorval, Canada
9475 Avenue Ryan
N/A
+15146368501
They serve serve all nine communities in James Bay, QC.
like
My friend had a flight with this airline company. I never heard of them before but now I know why...it’s not really reliable. It was a connecting flight. She was supposed to fly at 6:30pm. She landed in yul and found out through an agent (not from the airline company because they closed at 6:00pm) that her flight has been cancelled (no notification, no warning, no email, nothing...). The agent suggested her to call the customer service: they close at 6:00pm. She had no choice but waiting until the next morning for the customer service and any agent from aire creebec to be available. Next morning 6:00am, we went to an agent from them and told her about the situation. The agent said that she cannot do anything about it, and that she has to call the reservation department. We called, but they open at 6:30am. We called at 6:30am, and all the lines were (allegedly) busy. Called again at 6:45am and we got an agent available. She told us that the airline company could not do anything about because they (allegedly) notify “everybody” about 2 weeks ago. We told her that neither her nor her travel agency received a notice about the flight being canceled. The airline company declined all responsibility about it, they didn’t propose any other option either. So we called the travel agency, and thank God they did book her to another flight for the same day on another airline company. She got to her place safe and sound afterwards.
Great regional airline: the ground staff are excellent, the flight staff also. I travel regularly with this airline & I have never had a mishap (bags arrive at destination unless there are exceptional circumstances, ) and most delays are caused by weather conditions in the North(although occasional mechanical problems may also cause infrequent delays.....) Iam a very satisfied regular passenger
It flies me home.....
A joke of an airline
Awesome
Deli
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