Dorval, Canada
3051 Sources Blvd
$$
+1 5146855225
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerBraille menuCocktailsCoffeeFoodFood at barKids' menuLate-night foodQuick biteSmall platesSpiritsVegetarian optionsWine
Very disappointed experience. Yesterday when I ordered some fries an 4 tall can pack, I paid 33 dollars and just receive one beer and cold fries. The order was incomplete, I already submit my complaint in UBER EATS but they just a delivery service it not their fault. Also the delivery guy never wait for me in the door they just leave the order was weird cause part of my order was alcohol. Update: they ask for my email to apologies and have more information regarding this, I send them an email, the answer: they will put me in contact with the manager for that location. Nobody contact me since that email. They DON'T CARE about the costumer. Not even have a refund or at least try to complete the order. Uber eats was the one who refund me a proportional part for the order. My suggestion if you are going to order something from this place, use the pick up option. Or saved your money and order from another place!
like
Absolutely delicious food and great service. The environment is very nice and we’re always satisfied when we go. Although I wish they didn’t remove the ribs and fajitas from the menu!
I’ve always loved Jack Astor’s food, but the delivery service is awful. I usually order through Door Dash, but since the service was down, I decided to order directly from the Jack Astor’s website. Big mistake. The order was late but I thought given the current circumstances, that’s to be expected and decided to give them some more time. Half an hour after my order was supposed to arrive, I decided to call to check in on the status. Only then was I informed that their third party delivery service (who I never had any contact with, since I ordered directly through the restaurant’s website) had failed to pick up the order even though it had been ready for quite some time. Only no one thought to call and inform me, even though they had my phone number and email address through the web order. If I hadn’t called to check in, I would never had known. Ok top of that, the employee I spoke to blamed their delivery service and said I was angry with them for something that was a third party’s fault. That’s all well and good, but I only ever dealt with Jack Astor’s. I didn’t order through a third party service. A truly disappointing customer service experience. I won’t be ordering there again. Which is too bad, since the food really is great.
Just ordered through UBER EATS, the food was not good. Calamari was dry. Old meat for steak, and asked for rare and it was sent uncooked, chewy and not edible. Dumped it in the garbage. Ordered baked potatoes and received fries and sweet potatoes instead. Such a waste of money, bill was 90. I should had Ordered from Vieux Duluth instead!! Save your money and get food elsewhere.
Our family loves Jack Astor’s. They have a great lively atmosphere. The service is very friendly and professional. The food is excellent with a menu for every taste. They also feature new items on the menu regularly so there’s always something innovative and delicious to try. The kids menu also has a lot of variety.
Had a great experience, staff was super friendly. It was very clean in there and everyone respected all the covid rules. Food was fresh and tasty. Had a drink which was also great. Waiter was attentive. Would recommend definitely miss going out to lunch! So thanks for the time.
Was disappointed with take out. Don't order calamari from here. Frozen type you make in the oven is better.
Good food and atmosphere. Friendly staffs. Price is ok with the food quality. Would come again!
Deli
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