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Cost Cutters

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Dothan, United States

costcutters.com
Hair salon· Barber shop· Waxing hair removal service· Beauty salon

Cost Cutters Reviews | Rating 3.9 out of 5 stars (8 reviews)

Cost Cutters is located in Dothan, United States on 3525 Ross Clark Cir Suite 203. Cost Cutters is rated 3.9 out of 5 in the category hair salon in United States.

Address

3525 Ross Clark Cir Suite 203

Phone

+1 3347920144

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible toilet

Open hours

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Angela Blackmon

DO NOT BOOK AN APPOINTMENT ONLINE OR THE APP. I BOOKED AN APPOINTMENT DAYS AGO. GOT A CONFIRMATION SAYING IT WAS GOOD. THE DAY BEFORE MY APPOINTMENT SAID IT WAS REMINDING ME OF MY APPOINTMENT SAID PLEASE CLICK HERE TO CANCEL. COME TO MY APPOINTMENT AND THE MANAGER SAID I GOT AN EMAIL SAYING IT WAS UNSUCCESSFUL. ONLY AN HOUR BEFORE MY APPOINTMENT. SHE TOLD ME THAT IF I HAD BOOKED OVER THE PHONE OR IN THE STORE IT WOULD HAVE BEEN ON THE SCHEDULE. BOOKING ONLINE OR APP YOU CAN GET BUMPED OFF THE SCHEDULE IF SOMEONE CALLS IN OR COMES IN TO SCHEDULE. WHAT A LOAD OF LAZY BS! IF SOMEONE BOOKS AN APPOINTMENT AND DOESN'T CALL TO CANCEL OR GET A CALL LETTING THEM KNOW ITS NOT BOOKED THEY WILL EXPECT GO BE ABLE TO COME TO THE FREAKING APPOINTMENT THEY MADE! NO ONE SHOULD GET BUMPED BECAUSE THEY WERE UNABLE TO CALL OR GO IN PERSONALLY. PEOPLE DO WORK AND ARE NOT ABLE TO PHYSICALLY GO IN PERSON OR CALL ON THE PHONE. IF YOU ARE NOT GOING TO HONOR AN ONLINE BOOKING THEN DO NOT HAVE IT ON YOUR FREAKING WEBSITE! THEN HAVE THE AUDACITY TO SAY YOU CAN COME IN TO BOOK AN APPOINTMENT TOMORROW. NOPE! I JUST BOOKED WITH A 5 STAR REVIEW PLACE SAME DAY TODAY! I USED TO LOVE THIS PLACE BUT THEY HAVE LOST MY BUSINESS AND I AM TELLING EVERYONE I KNOW ABOUT THIS! CALL ME A KAREN OR WHATEVER BUT THAT IS NOT PROFESSIONAL!

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Khyla Bodie

Thick hair beware- I took my mom to this salon as a special treat for her birthday. It had been years since she had been treated to a girls day and so today was a special girls day where we could get our hair cut together. We live in Florida and wanted to spend some time in Dothan visiting our favorite shops. We booked an appointment and scheduled our day around town. My mom was so excited when she sat down and explained what she wanted. Instantly the stylist scowled and said "I'm gonna let you know now... your hair is not going to do that" My mom has had this particular cut before and explained that it was okay and that she wanted this cut. The stylist did not wash her hair at all before tearing into it with scissors. The entire appointment the stylist complained that he hair was "too thick" and did not stop complaining about how my moms hair "just wouldn't cooperate." At the end of the appointment, my mom did not receive the cut she wanted at all, it was a jagged uneven cut. My mom had beautiful long hair and now the cut was so short that even if she wanted to have it fixed at another salon, it would turn into a pixie which is NOT what she wanted. For me, thankfully she didn't botch my hair like my mom but still she was rude and complained that my hair was "just as thick as my moms" I already have a pixie so there wasn't much she could mess up on thank God. At checkout, the stylist even scowled at the fact that i was paying for my moms cut along with my own! as if its unheard of for a daughter to treat her mother on her birthday! Needles to say I left a small tip to be nice because the cuts were not that expensive but honestly i shouldn't have. My mom was so upset that night when we went to dinner and did not feel confident :(

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Faith Perry

I got my hair cut here today and I absolutely love it. Just upset with what I had to pay. When I called and went in I said both times that I just wanted an adult hair cut. After cutting, she said she needed to completely dry my hair to make sure it was all cut right. I said that was fine and she used a blow dryer to dry it. When I went to check out she charged me 15.99 for the hair cut and then 17.99 for "styling" my hair. I asked what that was for since I only wanted a hair cut and she said for blow drying my hair. I didnt understand why blow drying my hair was more than the hair cut itself and I was upset that she didn't tell me it would cost to blow dry my hair. Still very happy with how my hair looks. I am just upset with how a service was done and charged without telling me first because I would have said to not dry it.

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A B

They don't honor appointments on the Cost Cutters app. They make you stand outside in sun or rain because they don't allow patrons to sit inside prior to their hair appointments. I used to come here to see Rochelle all the time, but they lost me and my mom as customers indefinitely. They have far too many competitors to bother with this place that treats its customers like low class citizens.

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Destinee Briggs

I always get my hair done by Rachelle and she always does such a great job

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Pam Hodges

I moved to the area a few months ago. I had the same hair stylist over 25yrs and was apprehensive about getting a new one. I came into Cost Cutters and met Rochelle and she made me feel so welcome. I loved what she did with my hair, the time she spent making sure I felt good about the style, color and cut. She made me want to come back after my first awesome experience. She now has me as a customer for as long as I live here.

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solomon abernathy

Rochelle cuts my hair and I don’t trust anyone else to cut it. Rochelle has a joyful and caring attitude towards her customers and I’m proud to be one of them. The atmosphere she and her fellow employees create is amazing, it’s just like being with your friends… but friends who cut hair very well.

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Cindy Smith

Best experience by far! Rochelle cut, colored, highlighted and styled my hair today! She did an amazing job! I will never go anywhere else! The atmosphere was relaxed and cheerful. They made getting a hair cut enjoyable! Highly recommended!

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