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+441473927544
Excellent GP have always helped quickly and effectively.
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god what we experienced when trying to register at this practice was unprofessional unreal after trying to register yesterday with my husband i it was was a flu clinic i was told rudely and abruptly what were we doing there that they dont register at weekends ,the woman attitude was upsetting and bad she actually told me to leave when i said dont speak to me in this way she got more bad attitude we did they think they have done nothing wrong but its us left without a doctors because of this mix-up i felt let down but to say what a dump avoid this customer service bad
I went to pick up a copy of my medical records
I have never experienced poorer customer service in my whole life and its even worse coming from a doctors. They all basically laughed at me when i went to see them about an ingrowing nail, they told me to just put a plaster on it and then the next appointment Dr Solway wrote some cream on a scrap of paper (not a perscription) and after me basically begging said they would make me a referral. He made me feel small and insignificant and did nothing to help me with my problem. When he finished speaking he just turned to his computer and dismissed me in such a rude way i just wanted to run. I never got a confirmation for it and when i called up the older receptionist was rude and just brushed me off saying i needed to call the hospital. I did have a smear done here and the nurse was wonderful. However other than that I would not feel comfortable visiting this doctors again.
I am at the end of my tether with this practice, it has become a massive hassle to get any form of appointment or medication. I am told one thing and then told another, and the receptionist are extremely rude and patronising. The doctors I have seen are useless and contradict one another. I will be moving to a different practice. My advice is to avoid.
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