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+442033650135
What an absolute joke this company is. No contact, no assistance, no response to complaints and absolutely zero customer service. Telling me i haven't paid when i have. My automatic payment failing due to any error on their part and no solution offered apart from impacting my credit file. What a mistake to use this company, one i won't be making again.
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Don't do it it's supper strange I applied for a small amount it was all good then it asked me to call them once I called them they advised me that they cannot proceed with application over phone and yet they have all my details bank details etc super fishy
Ask back in march for holiday break got told they only did 1 month so applied that then they still took the money and when i tried to call them got a auto message to email them after no reply after a month i started getting emails from them saying missed payments so again tried to contact with email and phone and again NO REPLY so in may got in touch with step change to deal with it and they havent had a reply and up untill 10th August iv been getting 3 emails a week saying missed payment pay up or debt company will be involved to witch i started to reply FXXX YXX and still no reply untill 16th augues where CRS debts sent me a email for 980 when step change have got 715 on their system for it so got on phone to them and all they had to say is we recived it from drafty at 10pm on the 14th August WORST COMPANY EVER NEEDS SHUTTING DOWN
Awful company. Due to Covid-19 I have issues making payment which I called weeks ago to resolve, but could not get through and was told in a voice mail to contact them via email. So sent them a message advising this. I got no reply at part from an auto response. Called again a few days later and same thing. So sent another message and included the original message. Meanwhile I kept getting emails advising I had missed payments. Got a default letter today and called and met with same response. No one it taking calls nor answering any messages. Shocking in light of what is happening around the world.
I am another one to be effected due to credit line cut backs by Drafty! Drafty clames, reducing credit limit is being a responsible lender i differ and would have appreciated it more if they posted that they are looking after their own intrest! I like to ask everyone to clear all positive reviews posted in the past for now!
Deli
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