Hamilton, Canada
1662 Upper James St
N/A
+1 9055241712
Toilets
Wheelchair-accessible toilet
EDIT: I changed my rating from 2 to 5 because of the wonderful way they rectified this situation. They called me and gave me a full refund, even though I purchased months ago. Very kind and apologetic when I went in. I didn't expect this at all, and I definitely appreciate taking the time to contact me personally. And shout out to Abby! She's great to talk to :) I came here in the summer with high hopes. I wanted to address my under eye circles, but by the end of this appointment I wanted to walk out in tears. I was told it's hyperpigmentation and there wasn't a fix. There were things I could try, but probably would not work. At the end of the appointment, an employee of the clinic (not a dermatologist) recommended an under eye cream. I probably should have known better than to take the advice of someone with no medical training.. because I spent 200 and see absolutely zero changes. I'm giving you two stars because everyone was kind to me. But please, don't make your patients feel hopeless after visiting you once. I appreciated the honesty, but it's all in how you approach the situation.
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Hoped to get the best experience as I was seeking professional advice because I'm a dark skin individual that suffer from hyper pigmentation on my face. I had tried everything from Sephora brands and dr skin care products. This clinic just made my skin even worse. I was getting two shades darker than I was and skin peeling and etc. The medical aesthetician kept telling me it was normal, but I knew it wasn't because my whole family was noticing that it was getting worse. It got soooo BAD that it started to affect my neck. BRUH I was sooo mad I got too depressed to go outside or hang out with friends because of how my skin looked. I couldn’t even wear make up because my skin hurt from as little as a moisturizer AS A DARK SKIN individual I WOULD recommend YOU DO YOUR RESEARCH BEFORE GOING HERE. My experience at this clinic and the negative effects experienced on my skin makes me give this place a 1 star rating. I wish there is a zero star option instead. He didn’t even do any testing prior and just gave me a bunch of products that affected my skin negatively. I would not recommend him or this clinic to anyone. I added some pictures to help you understand what I was going through .
Staff are always friendly and helpful with advice. They're an excellent place to go no matter what your skincare needs as they have all the latest techniques and skincare options. I learn so much about how to care for my skin when I go there and I just love the whole experience as they make you feel at home.
Doctor and staff were very friendly, compassionate and helped me feel at ease. Doctor talked me through everything that was going to happen before and as it was happening. Doctor and staff were reassuring and spent quality time with me answering all the questions I had. The office was professional and welcoming. This was a very comfortable experience for a difficult situation. Thank you! Steve Bunyon.
The staff are friendly and amazing! Dr Shukla is honestly the best dermatologist I have ever dealt with. My friends recommended that I see him and I am happy with the results!
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