Dumaguete, Philippines
Hibbard Ave
N/A
+63 354228805
Toilets
Wheelchair-accessible toilet
A bit too keen on getting profit. Not very professional secretary who can't clearly explain where the money going. Good vets though, on site lab, attentive nurses. Took good care of my cat.
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I have been with animal wellness for 2-3 yrs and they are one great team! They go out of their way to help clients. I have read one not so good review here and basing on my own experience, they go on appointment system and i appreciate that. They close at 6pm and if booking is full and there are NO VETS available then go find ways if its really an emergency. Staff is great! My dog gave birth there and stayed overnight was given all the TLC. They even update me by sending pix! It was a big thing for a furparent. I gotta say they are the Vet team to beat!!
Receiving such care and good advices is rare, specially when occur a Sunday. We didn't got also any pressure to buy over things and felt beside the professionalism, people there are making their work as a real vocation. Highly recommended !
Great quality service and products present in this clinic.. I love the way they treat my pet and how they recommend products and present the pros of each products.. I will surely come next appointment.
The whole staff: receptionist/vet nurse/handlers/ vets are well mannered and polite. profestional and efficient. Kudos!
Animal Wellness as a whole has very good promotions every month. They also have free online talks/webinars. All you have to do is to follow and like their Facebook page. :) Thank you for taking care of my baby boy, CHEWY! thanks to Dr. Gama and Dr. Shebelle. I hope you will have a grooming service soon. Looking forward to that!
The best team ever! Staff is respectful and polite. Highly recommended!
The lady incharge of the front desk did not act professionally. I was supposed to get my kitten checked this evening because he hasn't been feeling well, but she turned me down at 6:02 pm because she said their closing time is at 6:00 pm (even tho info online and what's printed on their door states otherwise.) But I didn't argue. I just asked to book an appointment for the next day at 5:30, but this lady insisted that I book it at 5 pm while rolling her eyes at me and being very dismissive. She obviously didn't wanna cater clients at a later time probably even without the vet's knowledge. Decided not to push through with the appointment.
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