Duncan, Canada
430 Trans-Canada Hwy
N/A
+1 2507328919
After shipping delays, my order was shipped overnight at no extra charge. It was a totally unexpected gesture that was/is greatly appreciated. Definitely a retailer that understands and goes above and beyond for their customers!
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Cant beat this guy, he knows what he is doing. I bought a drone from him - DJI Mavic Air 2 - communicating with him was very quick. Very professional, great service, decent price, definitely recommended! 10/10
The only store who had what I needed in stock. Crystal Sky display. Even some of the bigger stores like cDrone was rude to me and wouldn't answer my calls again. It's better to deal with some smaller shops sometimes. Good job Dronelabs. Best drone store in BC.
Not sure what went wrong. I ordered 2 spark batteries online (showed as in-stock). Heard nothing for a month. I chased them up; no response to emails, had to call and was told they thought it was on back order, would check and let me know. Heard nothing. 3 weeks go by. I chase up again. They were busy but would look into it. No call back. Next thing I know my order is cancelled. No other communication. I hate to leave a bad review, but this was a terrible experience, and would want others to be aware. Hopefully it was a one-off.
Amazing customer service. Fast communication. Fast shipping. Excellent support! Highly recommended. Will continue to buy from here!
Was pumped to not have to wait for shipping to go and pick up a new drone right away! Great quick service and got exactly what I wanted
Placed an order for a battery. Was waiting for the '' shipping notification '' but never received any updates. 9 days later I sent them an email, suddenly they cancelled and refunded my order with an automated '' item is out of stock '' message. Waste of time.
Fast, efficient, and responsive! I'll make sure to go with you guys when I eventually upgrade my drone!
Deli
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