Duncan, Canada
4970 Polkey Rd e4
N/A
+1 2505974701
On-site services
I cannot say enough good things about Heronwood Custom Cabinetry. From the start, our experience with Jay and Meghan was incredibly positive. We really appreciated their design advice, their patience with us while we selected just the right materials, the professional installation, and of course the beautiful finished product. Their workmanship is outstanding and we couldn't be more pleased with how our living room cabinets turned out. If you are looking for a quality product, from a company who offers top notch customer service, look no further than Heronwood.
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Beware. The finish does not hold up in the kitchen!.. \Only clean with dish soap and water\!! \You can not use any household cleaner\!! This is what I did… Cupboard door has been resprayed three times!! The Matt finish does not stay Matt!! Anywhere there has been contact with any cooking oil or or splatter around the stove, the finish turns shinny. I have been trying to get resolved, for almost a year now.. I kept getting pushback or no response!! I got my contractor to talk to them as well. ( He said that these brand new cupboards look like they are 30 years old!). I finally got an email last summer that they would look into and see how they could better seal the paint! They keep telling me that the paint booth is backed up and to wait. I am still waiting and they have not responded again… They also did a book shelf for me in which they measured wrong, They then tried to get it to fit by butchering the door trim and the drywall.. It didn’t work. I had to get my contractor to fix it….!! I understand things can happen, But what I do not understand and will not tolerate, is any business who could absolutely care less about their customer!!
Jason and the Heronwood team created a beautiful custom kitchen in my home that achieved everything we wanted and more. Hands down the best quality work I have ever seen.
I highly recommend this company. I needed a custom made display cabinet for my medical aesthetic practice and called Jay from Heronwood on the advice of a colleague. He was prompt, professional and helped me with the design process. The cabinet was delivered in a timely manner to my office and installed.....it is GORGEOUS and showcases product in just the way I had imagined. It turned out even better than I had had hoped for and the price was very reasonable for such a beautiful piece. I have seen photos of some of their other work and if we redo any of the cabinets in our house in the future I will be calling Jay and his team. We are so fortunate in the Cowichan Valley to have such a talented professional team for custom cabinetry.
Beautiful work, worked around our schedule when we had delays and very easy to work with, 10/10 would buy from again
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