Mississauga, Canada
1224 Dundas St W
N/A
+1 9052751111
Toilets
Wheelchair-accessible toilet
Rude and Unprofessional FRONT DESK WORKERS I called this afternoon and told the employee at the front desk that I want to “renew” my doctor note. Coz I was thinking about renewing some other things later. Although the word renew was not the correct word to use, what I said was pretty straightforward and can be easily understood. That employee was so smart that she noticed the incorrect use of “renew” and had to correct me like she was my English teacher. She said “we don’t renew doctor note. You can’t renew your doctor note anywhere. It is getting a new doctor note, not renew, ok?”. And this is NOT IT!!!!!! Since they don’t do direct billing, I was told to pay 80 in total by emt where the doctor visit costed 60 and doctor note costed 20. After an hour I got another phone call telling me “the doctor note is 25 not 20. You need to cancel the transfer and send another one of 85.” There was no “Sorry” or any kind of apology until I questioned “it was one of your people told me to pay 80 and now all of a sudden it is 85?”. She said “Sorry she made a mistake, just cancel the transfer and do another one”. She was never really sorry about all the inconvenience this may have cause me and all she wanted was that damn 5. BOTH WERE UNPROFESSIONAL AND RUDE. I believe this is not how you should speak to your clients/patients. Doctors are ok.
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Iam trying to contact since a week now and no responce and you say we should contact u only on call
Dr salahuddin is a good doctor. But the lady with glasses working in front desk is extremely rude. She is very impatient, irritable. She is very comfortable to show attitude, she showed to me no respect. I believe if this lady stop working there, this clinic may have a lot of success.
My Husbands DR.. He's like Family to us. Treats us amazing. Better than most walk-ins. There's alot of patients most of the time you will wait an hour. No one has updated this internet page but the hours have changed a long time ago. FYI - They are close on Wednesdays
Doctor is very kind and helpful.
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