Dunedin, United States
1277 Bayshore Blvd
N/A
+1 7275945878
Michelle and her team from Dunedin Floors & Granite have made my kitchen shine with their fantastic work. I was unsure of the granite because the sample was less than telling in details so Michelle secured a photo and also made arrangements for me to be able to see the slab in the warehouse. The technician came out, measured and explained all I needed to know about the installation. The value is exceptional when you consider the quality of the product and the service provided. The installation team was top notch, professional and cleaned up after themselves. I highly recommend Dunedin Floors & Granite.
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My husband and I had Dunedin Floors do a lot of projects on our new home. They did all our floors in a waterproof laminate, did tile in our laundry room and bathroom (including the tub surround), they installed quartzite counter tops in the kitchen and guest bath, and did a tile backsplash in our kitchen. The installers were very hardworking and easy to deal with and we couldn't be happier with our updated home!
Excellent service. Great work
We are very dissatisfied with our tile and carpet installation from Dunedin Floors and Granite. The grout between our floor tiles is permanently stained from basic foot traffic. Repeated cleaning attempts have not made a difference. We were told our grout would be sealed, but obviously it was not. Regarding the carpeting, our carpeting is bulging and our carpet pad is compressed and offers little padding. We paid for a \premium\ carpet pad, and what we got was not good if it is this bad only four years later. We contacted the company regarding the carpet bulging and grout staining. The manager Joe Crouch came out on site and said that the bulging of the carpet was due to using a rental carpet cleaner on it. I agree to disagree with him there, and there is no way to tell unless the carpet is removed from the padding. Joe stated he would check our records regarding the grout sealing, but he did not. When we contacted him multiple times, he ignored us completely without any response. What kind of manager does that? We paid this company 7,140 for this job only four years ago. Now we will have to pay another company to professionally clean and seal the grout. We are also considering replacing the low quality carpet and padding in our house. How could anyone be satisfied in this situation? The quality of materials, installation, and service from dealing with this company was very low. Because of this experience, we strongly recommend you look elsewhere for another more reliable and professional company.
Melissa and Michelle were both very helpful and agreeable as representatives of the business. This all took place during the Covid 19 crisis, and it still went very smoothly. I've used Dunedin Floors and Granite, at least 3 times over the past 5 years and I've never been disappointed. The skill of the installers has been superb and the detail has been on par with my expectations. In terms of value, I am very satisfied with what I got for the money I spent. Melissa, has her stuff together. I never had to re explain anything and she always knew where we were at with things. Although this was for my home, I'm an investor and know what to expect from installers. I can sincerely say that the people did everything without a hitch, which is almost an unusual occurrence when dealing with contractor types. I highly recommend these folks and will undoubtedly use them next time.
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