Dunedin, United States
1120 Overcash Dr
$$
+1 7277365299
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Couple great people however I am done with the overall poor customer service and attitude I have received from this location.
like
Had a service call due to a no flow warning light on our salt system, service guy came out, checked the flow and took salt cell apart, reset box, worked fine. Took 6 minutes and charged me 125, water level since then keeps lowering, been adding water, just realized a week later that the connection wasn’t sealed back correctly to the salt cell and water is pouring out there. Called to advise, said will be another 125. The leak was created by the first 6 minute visit they charged me 125 and now want to charge me another? I take my weekly water samples of both pool and spa here, buy all my products here and I will never use them again!
Very knowledgeable. Got some good advice on my pools cleaning techniques saved me money.
These guys are awesome! They absolutely do everything you could ever want or need for your pool and pool maintenance. If I could give them 6 stars, I would. Highly recommended!
We have used this Pinch A Penny store since we moved to this home in October 2015 for weekly pool service. They keep our pool sparkling clean - - the one time we did have an issue they treated it and got it cleared up quickly. The reason for the 5-Star rating is their exceptional customer service above and beyond what we expected. We have had a couple of minor issues with our pump/filter in the past 6 months. I called Mike and he walked me through checking several things over the phone. When that did not solve the problem, he came by personally to help us get the problem resolved. Today, Dan \Big D\ provided us help and advice with a major water level drop in our pool. He asked us questions, checked over our pump/filter and then made some phone calls to help get a leak detection company in to see us quickly. He even did a dive into our pool to inspect the drain and gave us a very detailed review of what he saw and what we could expect from the leak detection visit. This top notch customer service experience is why we will be loyal customers to this Pinch A Penny location as long as we live in this home.
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