Durban, South Africa
34 Rickben Cres, Bonela,
N/A
+27663423464
Absolutely amazed with these guys, I have used Alert Removals before, and each time I am impressed. The team carefully wrapped and protected all my non-boxed items, moved it out and back into my new place within a timeframe that surprised me. Each person in the team was friendly and so professional. Mary and Shinese were my points of contact in the office, and they were just wonderful. Marcus Supervised the move, and I was super impressed. Thank you guys, for making my move so much easier than i thought it would be.
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Very professional and efficient. I moved from jhb to Durban wid no hassles.the driver kept me n touch with me and moved my furniture with care.very friendly team as well. I would definitely recommend them to evry1
They arrived 4 hours late. When I went through some small boxes containing ornaments we had brought to the new place I found that one of my crystal ornaments had been stolen.
Will never use them again. My things were missing
They are the worst company to work with .. they promise an negotiate with prices .. they man power is weak .. ..they have inexperienced handlers .. they transported my stuff from JHB to DBN 1 day before lock down .. they damaged my brand new fridge an my couches.. then to be told the accessor will come out and do what needs to from there side .. to my surprise he turned out to be there truck driver who clearly told me it was negligency from the guys.. and then to be told sorry they cant do anything regard my damages... a bunch of thiefs in my eyes.
Alert removals is not reliable ; I will not recommend them to any body . Their service is extremely poor . They stole my reading chair in transit. Last month December 2019 , i used alert removal and they damaged the following Items of mine: 1) My LG TV , flat screen . My TV has multiple cracks on Screen, badly damaged 2) My Sub woofer was damaged 3) My TV stand was damaged 4) My Sofa was damaged 5 ) My glass plates and glass cups were damaged , just to mention a few . 6) Very poor service from the admin to the boys on the floor . Horrible set of human beings . I had a very bad ecperience with .Beware of them.
Absolutely dreadful people to work with - STAY AWAY. I suspect some of the 5 star reviews are FAKE ACCOUNTS. Here's how my experience panned out: I needed a piano moved. The company gave me a time for collection 7:30AM. On the night before the move, this time was changed to 12:00PM (4.5 hr delay). On the actual day, these people were still not at the collection point by 13:30 (6hr delay). I had to call to press them for a collection time, but the phone was answered by what sounded like a 6 year old child - very professional!. Finally, at around 14:00 the truck collected the piano. At the delivery address, as the movers were maneuvering into the house, they banged the piano against my front door. The door now does NOT close as the hinges are bent... thanks guys, now i have to spent MORE money to fix YOUR incompetence. The lady on the phone had initially indicated that the company also tunes the piano on arrival. When I asked about this on the day of delivery, she denied any such claims. These guys are happy to take your money, but don't expect anything close to professional. STAY AWAY FROM THESE FLY BY NIGHT JOKERS
I had to throw away one furniture item because it had been poorly handled and broken in places. One of my boxes had a hole large enough for a hand to enter.
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