Eagle, United States
1320 Chambers Ave #6
N/A
+1 9703283014
Wendy and the team are great. I called several other places to service our hot tub. Wendy was by far the friendliest. Their rates are also far superior to others in the valley. Thanks!
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JUST GO TO MAX COMFORT. We hired Specialized to work on a few leaks in our hot tub after moving it. Communication with this company is abysmal. During the 2 months and 15.5 hours of labor it took to fix these small leaks we were consistently put off. They never showed up when they said they would, then would show up randomly when we weren't home. No one ever called to say they couldn't come or when they were going to come. No one ever called after coming to our house to update us as to the progress. Charged us for way more labor than this job should have taken if performed efficiently. When we tried to have a conversation about poor customer service and our expectations of efficiency after recieving the bill they shut us down and charged the card they made us put on file at the beginning WITHOUT AUTHORIZATION. No respect for us or our time. Uneffiecient unskilled work and unnecessary hours billed. Working with Specialized turned what should have been an easy experience into 2 months of drawn out confusion and frustration. EDIT: A year later. The spa light we paid Specialized WAY TOO MUCH to replace is leaking again. Shoddy work and the sealant they used is disintegrating into our water. I'm not kidding yall. Don't do it.
Worked with Pam and Wendi for years and they are the best!
I've known Randy for a long time and he is very detail and into his work
Built on integrity and honesty. Great support and the outside team goes above and beyond! Just what we need when we are 2,000 miles away!
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