East Peoria, United States
303 S Main St
$$$
+1 3099663007
N/A
DeliveryDrive-throughIn-store pick-upIn-store shoppingTakeawayDine-in
Wheelchair-accessible car parkWheelchair-accessible entrance
Coffee
Friendly staff and great ice cream.
like
Went there today and asked for a banana split and asked for no nuts and no cherry. They were out of bananas and they have me 3 cherries and completely covered my ice cream with nuts. I live right up the road and I will not return. This is not the first time but, it will be the last.
The teenage clerks were rude as heck. Went later in the evening but not closing time. No other customers were even in there but me an my daughter. Definitely won't be back.
I ordered a cake on line after I checked the availability of cakes and to see if there was a specific time table you had to give them and there was not . The site said the cake was readily available , I even paid for it on line . So I get to the store and that's when they inform me they had to have 24 hour notice . Mad yes I was .. So then I told the MOD refund my card and her reply was she couldn't do I had to wait almost 20 minutes for the manger to drive in to refund my money . And after she finally gets there I had to wait for her to finish talking to her Area Coach that was another 5 minutes. You would think with it being a holiday weekend they would have them available that's good business. Never again will I deal with this company. Everytime I've been there the staff is rude and untrained on good customer service. Sterling and East Peoria Baskin Robbins / Dunkin Doughnuts are worthless. Coming from Restaurant Management this was the worst experience . YOU LOST A CUSTOMER JUST BECAUSE OF POOR BUSINESS HABITS.
The ice cream all looked old and gross. Every horizontal surface was dirty. The service was terrible. After 15 minutes inside without even getting a chance to order anything, we walked out.
this parking lot is terribly designed. it is very difficult to navigate, and i definitely feel bad for the truck driver that has to deliver there!!
Didn't have oreos. Two shakes cost 15. The chocolate shake taste like watered down chocolate milk. They were very slow and awkward.
Tried ordering three different types of ice cream and we were told they are all out. Tried ordering a 31 below and we were told they don’t sell those there. You have to be kidding me. Worse excuse of a Baskin Robbins ever.
Deli
The best companies in the category 'Deli'
Wheelchair-accessible car parkWheelchair-accessible entrance