East Peoria, United States
2505 E Washington St
N/A
+13096995823
The staff is always very helpful and they are always efficient i would recommend the lube stop.
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Arrived with no one in line. Offered a bottle of water. They went through the process of inspecting my air filter and suggesting to purchase a new one. The tech who performed the oil change made a mistake. My oil filter is accessed from the engine bay. Higher than most. He takes the oil filter off and gets a gush of oil. Oil on my exhaust manifold, front engine mount, and fan. That's gonna burn and smell for a while. Besides the screw up there, it was a standard oil change. Very quick personally. About 15 minutes in and out.
Needed an oil change very badly and couldn't get in anywhere else. So I called these guys up and they explained how it worked. I was a little leery, but again, needed the oil changed. Rolled in and they had me going right away. The manager, Chris, was very professional and courteous. He explained the difference in price amongst the oil changes and politely tried to upsale me. I declined and that was it. A couple minutes later I was paying, think it was 47. Last thing Chris did was take my oil dipstick out, bring it around to me and showed me where it was sitting. All was kosher and I pulled out and went about my day. Total time from pulling into the stall and pulling out was less than 15 minutes. They just gained a long time customer. It was SO convenient and the price is comparable with every other oil change I've gotten in the area.
I was greeted by the staff and offered a bottle of water, the staff member was friendly and professional. After the service the manager spoke to me about how I could stop in between oil changes to top off fluids (washer, coolant), adjust tire pressures or check oil level. I’ve always had a great experience with this location and have definitely become a loyal customer.
The store manager Chris and technician Wes were both wonderful, knowledgeable, efficient workers and got my oil change done very quickly. I was very happy with Chris and how he walked me through each step and decision. I was also impressed with how well Wes knew his job and how quick he was able to complete everything. I would definitely recommend Take 5 to my friends and family!
Very impressed with my first visit here! There was no wait and service was amazing! Chris (manager), Chris, and Christian were all helpful, kind, and informative. My car is happy and I’m happy :)
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