East Wenatchee, United States
341 Grant Rd
N/A
+1 5098888888
Wheelchair-accessible entrance
Why did I wait so long....? Great service from the first call to Leslie Johnson to Dave the installer. After hours on the phone with Frontier/Ziply for any problems or question it has been a wonderful experience dealing with Local Tel. Follow ups to make sure everything is working etc. So happy I made the change.
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Went into the office regarding an issue with the router. It was used and should have been new. The young lady with Customer Service was very helpfull. She made arrangements for me to have a new router and it would be ready for me to make the exchange the next day. The install manger delivered the router to me and set it up. Nate made sure I could connect. I was able to login to my router and make any chages there. I have a 1 gig connection and is very fast. A few days later I recieved a follow up call to confirm all is good.. I'm very pleased with the service and the connection speed. I'm changing my 4 stars to 5 stars. Thanks LocalTel!
Staff have been very nice and extremely helpful. We have only had the Sky-fi for a couple of weeks but so far we are VERY happy.
The people I talk to, for the most part are really nice and helpful until I signed up for my new 'SureStream' TV service. Now people seem to be kind of confused about how to make it work. Yesterday evening I got a guy who admitted he didn't know how to make it work. Nothing but trouble with it!!
I have worked with and had Localtel's services since they started offering them. I have always had good service and friendly people. I just had my Sky-fi converted to Fiber. The installer was happy, cheerful, helpful and respectful of my home. He was Awesome.. Thank you
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