Eastbourne, United Kingdom
342 Seaside
N/A
+44 1323725190
Armoury have installed a number of security features on our house and I couldn't have been more impressed with their service and quality of installation. Rob visited our property and was fantastic, their pricing is reasonable, and the office team on the phone very helpful. I would fully recommend using them as a local Eastbourne business.
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Really helpful friendly couldn't of done more , would definitely recommend
As always, Lee and his team are the best.
Tried to buy a padlock this afternoon with no joy. As I arrived at the shop just before 5pm the chap was bringing in the signs from outside the shop. I said have I got time to buy a padlock? the reply was we close at 5 I looked at my watch as it literally hit 5pm.He glibly said 5pm on the dot and he's already cashed up. I just walked away. I thought I had been transported back to the early 1970s when the world was full of jobsworths and customer service and retention was in its infancy. I had made a special journey so i could support a local business unfortunately B&q wins again. No wonder small businesses' are failing with an attitude like that.
I got a spare key cut for my new home from Armoury which I thought were a good locksmiths. I was locked out and thought great my neighbour has my spare. I didn't work, it's 6pm so I called a 24 hour emergency locksmith which got me in at a cost of 110. He told me the key blank that was used was wrong and that's why it didn't work. I took the key back to Armoury with the bill for getting back in but they only offered a refund for the key they cut and not even an apology. When I asked again about the cost that I incurred as the key they made was wrong they implied that I could have gotten the bill made higher. I would never recommend there services to anyone.
Always get a great and friendly service here. Quick and efficient too.
Great communication and service
Good customer service, friendly members of staff. Rob is the best.
Deli
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