Eastbourne, United Kingdom
17 Ratton Rd
N/A
+44 1323734167
This company goes above and beyond each time we use them. We have used them for numerous events including weddings, days out and airport runs. We have had various drivers but they are always punctual, professional and approachable. Always great with our children as well. We will continue to use this company in the future and also recommend to others.
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These guys are great if you want a surly bloke hanging around your event trying to get your guests to leave early so that he can be off home well before the amount of time you've paid for. The driver actually came into our wedding and told our guests that the last coach was leaving shortly this was before MIDNIGHT, when we'd contracted their services for unlimited shuttles until 3am. If that wasn't bad enough, he then approached the bride and hassled her to ask guests if they would be leaving soon. It was actually BEYOND BELIEF! I took this up with the boss Ian Luce the following day, and got a very rude and unprofessional response. He then lied about the nature of the contract...which is ridiculous as he knew full well I had a copy. If this all seems a bit strong, I'm glad. I have it all in our email exchanges, and what's true is true. I don't believe I've ever used a less reputable company. Avoid at all costs, and don't be fooled by Ian's initial pleasant demeanour. I was and I regretted it. Anyone can be pleasant when they're taking your money, it's how they deal with problems that is the true test.
Ian and his team are lovely friendly helpful bunch of guys.. We have used ian often they have always been helpful, punctual and eager to please would never think of using another company.
We've used Ian and team on numerous occasions and never had a problem. They are always on time, very helpful and reasonably priced. Highly recommended.
I didn't end up actually using Club Class Coaches but that was because Ian was so rude during the enquiry process. If they can be so unprofessional and rude before you've even booked, I would dread to think what the service would be like and how they would behave after you've handed over your money.
We would like to thank you for your excellant service for our wedding in May. We couldn't have asked for more, nothing was too much trouble. Thank you we have recommended your company to our friends
Deli
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